Do you price match?
Yes, we do price match at our discretion. Please email us at firstname.lastname@example.org a link to the item that you would like us to match along with any pertinent info such as a promo code, and we'll see what we can do! The item needs to be online, it needs to be the exact same item/color/size we carry and we must be able to duplicate the price requested at checkout on the competitor website in order for us to consider your request.
Do you ship internationally?
Absolutely, we ship all over the world! See our shipping page for details.
Why was my order cancelled?
While in most cases out of stock merchandise is reflected prior to the checkout process, there are situations when an out of stock item may not be evident until the order picking process. This may result in the cancellation of an item off of your order, or your order entirely. We will do our very best to notify you as soon as an issue with your order arises.
What form of payment do you accept?
We accept Visa, Mastercard, Discover, and American Express credit cards. We also accept Paypal.
If I pre-order, when will I receive my items?
This depends on when you place the pre-order. Generally, it takes about 2-3 weeks until the pre-ordered items are sent.
Can I return my item if I pre-order?
Yes, of course! Just as you would after placing a conventional order.