Black Book Fashion orders are delivered Monday to Friday between 9am and 5pm.
We offer free shipping to Europe for all orders.
For international orders outside Europe, we offer free shipping for all orders above 400 euros.
All our collections (except Bali collection) ship from our warehouse in Barcelona, Spain. The Bali collection ships from Bali, Indonesia.
We ship with UPS, DHL and Zeleris. Delivery is usually within 7-12 business days. Nevertheless, it can also be delivered with express shipping in 24-48 hours in Spain or 2-3 days for the rest of the world.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Black Book Fashion cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
Update on COVID-19 - One of our priorities as a company is to ensure that you can enjoy your online order as quickly as possible. Due to the current situation, we cannot guarantee that delivery times will be met with the rigor and punctuality we strive to offer.
If you need more information about it, you can contact us at firstname.lastname@example.org
After placing an order, you will receive an email containing all your order details. Once your order is confirmed, it will be dispatched within 2 business days and it is when you will be notified that your shipment is on its way.
We will keep you updated with tracking information and you can also follow its journey by checking on the website of the courier company.
If you order from multiple Black Book Fashion partners, please bare in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.
If you have any other questions, you can always contact us at email@example.com.