Black Book Fashion orders are delivered Monday to Friday between 9am and 5pm.
We offer free shipping to Europe for all orders.
For international orders outside Europe, we offer free shipping for all orders above 450 euros.
All our collections ship from our warehouse in Barcelona, Spain.
We ship with UPS, DHL and Zeleris. Delivery is usually within 7-12 business days. Nevertheless, it can also be delivered with express shipping in 2-3 days.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Please count 1 to 3 days to dispatch the order and if the garment needs to be made it will take longer.
Black Book Fashion is not liable on any customs clearance costs or import duties outside the European Union (including the UK) and cannot take responsibility for customs clearance delays or failed payment approval.
Update on COVID-19 - One of our priorities as a company is to ensure that you can enjoy your online order as quickly as possible. Due to the current situation, we cannot guarantee that delivery times will be met with the rigor and punctuality we strive to offer.
If you need more information about it, you can contact us at email@example.com
After placing an order, you will receive an email containing all your order details. Once your order is confirmed, it will be dispatched within 1- 4 business days and it is when you will be notified that your shipment is on its way.
We will keep you updated with tracking information and you can also follow its journey by checking on the website of the courier company.
If your order contains several items, please bare in mind that they might arrive in separate packages. Nevertheless, if that's the case, we will notify you beforehand. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.
If you have any other questions, you can always contact us at firstname.lastname@example.org.